◊ Last updated: January 31, 2014
◊ RESQ™ International may ask for and collect from you personally identifiable information at various points throughout the site. Depending on the information and/or services you request, you may be asked to provide your name, email address, address, phone number, payment details, and similar information. Once you provide your personal information, you are not anonymous to RESQ™ International.
Credit Card Information: If you choose to provide your credit card information to RESQ™ International we will use that information for the purposes for which it was provided.
How RESQ™ International uses your information: RESQ™ International may use your information:
To process and respond to inquiries and for the purposes for which you provided the information, such as to process donations, purchase merchandise, or receive information about a project.
To personalize the content and improve the navigability of the Website.
To alert you to new projects, site features, special events and services.
To conduct surveys to measure your satisfaction with our service.
RESQ™ International processes your information on servers located in the United States.
Where and when RESQ™ International collects information on the Website: In addition to the information you knowingly provide, RESQ™ International also collects the domain names and IP addresses used by people that visit us, as well as site usage statistics such as web browser types and page requests. This data is not usually personally identifiable, and is used to more efficiently operate RESQ™ International’s business, prepare for network load demands, promote our organization and administer the Website.
How we protect information: RESQ™ International has taken certain physical, administrative and technical steps to safeguard customer information which may include but are not limited to password restricted access to personal information and encrypting data where applicable. We take efforts to help ensure the security, integrity and confidentiality of customer information; however, no transmission or electronic storage of information can be guaranteed to be 100% secure.
◊ Children: This Website is not directed toward children under 13 years of age nor does RESQ™ International knowingly collect information from children under 13. If you are under 13, please do not submit any personally identifiable information to RESQ™ International.
◊ Choice: RESQ™ International may share your name and postal address with organizations that you indicate of are interest to you. You have the right to opt-out of such information sharing. RESQ™ International may also use your personal information to send you surveys or email messages about RESQ projects, events, and services. You may also choose to opt-out of receiving email and information from RESQ™ International. Finally, you may choose to de-activate your RESQ membership. To opt-out or change your preferences at any time, you may click on “Contact Us” in the navigation menu bar and submit your request via our contact form.
◊ Your California Privacy Rights: If you are a California resident, you are entitled by law to request an Information Sharing Disclosure. If you provide notice to the address below, we will provide you with a notice of your right to prevent sharing of your personal information as well as a cost-free means of doing so. To receive such a notice, submit a written request to the address listed in the Access section below, specifying that you seek your “California Customer Choice Notice.” Please allow thirty days for a response.
◊ Access: If you would like us to update your contact information, please contact RESQ Central U.S. Offices at (501) 358-4807, Monday through Friday between 9:00 am and 5:00pm Central Time, or write us at:
RESQ™ International, Inc.
% Shane Henry & Associates
335 Hogan Lane, Suite 100
Conway, AR 72034
◊ Links: The Website contains links to third-party websites. RESQ™ International is not responsible for the privacy practices or the content of such websites.